Legal
Last updated: [insert publish date]
These terms govern your use of this website and any project undertaken with Selvaro Creative, a trading name of Pryme Holdings Limited, a company registered in England and Wales (company number [insert company number]), registered office at [insert registered office address]. By using this site, submitting an enquiry, or engaging us for a project, you agree to these terms.
Selvaro Creative provides website design, development, and related creative services. Throughout these terms, "we", "us", and "our" refer to Selvaro Creative / Pryme Holdings Limited, and "you" and "client" refer to the person or business engaging our services.
Contact: creative@selvaro.co.uk · London, United Kingdom
We offer three service tiers, as described on our pricing page:
What's included in each tier is set out on our pricing page at the time you engage us. If the scope of what you need changes once work has begun (for example, additional pages, custom functionality, or features beyond what a plan includes), we'll let you know and agree any additional cost with you before proceeding.
All prices shown are exclusive of VAT unless stated otherwise. Custom quotes are valid for [e.g. 30 days] from the date issued, after which we reserve the right to revise them.
No refunds are given once work has started and initial drafts have been sent to you. If you cancel before we've begun any design or development work on your project, you're entitled to a full refund of any amount paid. Once drafts or design concepts have been shared with you, the project is considered underway and no refund will be issued for work completed to that point.
For Premium's recurring monthly maintenance fee, you may cancel at any time with [e.g. 30 days'] written notice; no refund is given for the current billing period already paid.
Each plan includes two rounds of revisions on the initial design and build. Revisions requested beyond this will be billed at [insert your rate — e.g. an hourly rate, or a fixed fee per additional round], agreed with you before any extra work begins.
A "round of revisions" means one consolidated set of feedback per stage of the project (for example, one round of feedback on the design concept, and one round of feedback on the built site). Requests submitted in a piecemeal, ongoing fashion may be grouped into rounds at our discretion to keep the project on schedule.
To deliver your project on schedule, we rely on you to:
Delays caused by late content, feedback, or approvals may extend your project timeline accordingly.
The content on this website, including our portfolio images, copy, and design, is our intellectual property (or that of our clients, where shown as case studies) and may not be copied, scraped, or reused without our written permission.
We build every site with care, but we can't guarantee it will be completely error-free or uninterrupted, particularly where third-party services (hosting, plugins, payment processors) are involved. To the fullest extent permitted by law, our liability for any claim arising from our services is limited to the amount you paid us for the project in question. We're not liable for indirect or consequential losses, such as loss of profits or business opportunity.
Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, or anything else that cannot be excluded under English law.
Our services and this website rely on third-party providers, including our hosting provider, payment processor, and analytics/font providers. These are described in our Privacy Policy. We're not responsible for outages or issues caused directly by these third parties, though we'll always do what we reasonably can to help resolve them.
We reserve the right to pause or end a project if payment is not made when due, or if we reasonably believe continuing would put us in breach of law or our own professional standards. You may end a project in line with the cancellation terms in Section 5.
These terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
We may update these terms from time to time, for example as our services or pricing change. The "last updated" date at the top of this page will always reflect the latest version. Continued use of our services after changes are published constitutes acceptance of the updated terms.
Questions about these terms can be sent to creative@selvaro.co.uk, or by post to [registered office address].